Intuit IT SolutionsTrack-It! is a fully-scalable and web-enabled computer management system with integrated software modules for help desk, inventory, LAN/PC audit, remote control, and reporting. http://www.itsolutions.intuit.com |
InstantServiceFeatures include Win32 admin application, PUSH pages, spell checking, email management, SSL encryption, and customizable interface. http://www.instantservice.com |
Remedy CorporationHelp desk, asset and change management, and service level agreement applications are adaptable solutions to operations management needs. http://www.remedy.com |
BoldchatFeatures push pages, pro-active chat, site monitoring, and browser-based operator interface. http://www.boldchat.com |
HelpDesk.ComOnline resource for help desk software and links to assist in helpdesk automation. http://www.helpdesk.com |
Broad Daylight, Inc.Provides software that enables companies to answer questions more efficiently via the Web and reduce inbound electronic mail and phone calls. http://www.broaddaylight.com |
ParatureProvides Web-based software for online customer service, help desk and customer relationship management. http://www.parature.com |
LivePersonFeatures Win32 client application, push page technology, user/operator surveys, pro-active chat invitation, and SSL. http://www.liveperson.com |
RightNow TechnologiesAutomate online technical support, customer service, and knowledge building for Web-connected businesses and organizations. http://www.rightnow.com |
Subjex CorporationFeatures include virtual representative, system training software, and system reporting. http://www.subjex.com |
Liberum Help DeskFree, web based help desk software written in ASP. Offers email notification and reporting features. http://www.liberum.org |
Click Chat SoldHosted software features Win32 admin client, PUSH technology, canned messages, "typing" notification, spell checker, real-time site monitoring, proactive chat request, visitor information, and system reporting. http://www.clickchatsold.com |
Kayako Web SolutionsBrowser-based help desk software with large spectrum of features, including support ticketing, knowledge base, and trouble-shooter. http://www.kayako.com |
CRMdeskAutomates online customer support and knowledge base creation through the Internet. http://www.crmdesk.com |
OTRSAn Open source Ticket Request System with various features to manage customer telephone calls and e-mails. http://otrs.org |
NetSupport LimitedRemote control help desk and other software. http://www.netsupportsoftware.com |
Support.comProvides helpdesk software, call center operations, enterprise resource planning, and knowledge management systems. http://www.support.com |
E-Business Application SuiteUse open source technology and provide online business applications, which include: Customer Support, Help Desk, Project Management, Sales Automation, CRM Marketing Automation, Invoice/Billing. http://www.ebsuite.com |
ProvideSupport.comHosted live support featuring pro-active visitor chat, SSL, operator-to-operator chats, and customizable visitor popup messenger. http://www.providesupport.com |
HelpDesks.ComA collection of help desk software, comparison charts, reviews, discussion forums, and solutions for customer service. http://www.helpdesks.com |
AskIt SystemsOffers an outsourced, Web-based customer service system that learns from the customer`s questions. http://www.askit.com |